Shipping Policy

MetaCool currently ships to Australia, Canada, the United States, the United Kingdom, New Zealand, Singapore, Japan, South Korea, selected European destinations, and selected international destinations where checkout support is available.

Available shipping countries are determined at checkout based on the delivery address and current carrier availability.

Processing time

Orders are typically processed within 1–3 business days before dispatch.

Delivery timing

Delivery time depends on destination, local carrier performance, customs processing, and the specific product ordered. Shipping rates and delivery options are shown at checkout when available.

Canada orders

Yes — Canada is currently supported. If your Canadian address is accepted at checkout, we ship there.

Important notes

• Shipping rates are calculated at checkout.
• Some destinations may become temporarily unavailable based on product, carrier, or customs constraints.
• If your country is not available at checkout, we are not currently shipping there for that item.